NEED HELP?
We’re here to support you every step of the way. If your question isn’t covered in our FAQs below, you’ll find a range of ways to get in touch with us.
FREQUENTLY ASKED QUESTIONS
Once your course is complete, you’ll receive your certificate on the same day. For in-person training, this is provided after the successful completion of your practical assessment.
To book a hands-on training course, we require a 50% deposit. The remaining balance is due on the day of your training.
We accept all major debit and credit cards online. We also accept E-Transfer and PayPal.
All online course payments are taken in full at the time of enrolment.
To book hands on training, we require a 50% deposit. The remaining is due on the day of your training.
We accept all major credit and debit cards online. We also accept E-Transfer & Paypal
All online course payments are taken in full and paid online.
Yes. To secure your place on a hands-on training course, we require a 50% deposit.
If you would like to pay in instalments ahead of time, we can create a bespoke payment plan that suits your needs. Just get in touch to discuss the options.
Absolutely. Please send us an email with the subject line “Invoice Request”, along with your full name and the course you completed. One of our team members will be happy to assist you.
Yes. If you need your certificate reissued, the following fees apply:
UK: £50
Canada: $100 CAD
To request a reprint, please email us with your name, course title, and the reason for the request.
Contact Us
We look forward to empowering you
Phone:
01926 351442
Head Office Hours:
Monday – Friday
10:00 am – 5:00 pm
Saturday – Sunday – Closed
OUR CUSTOMER SUPPORT TEAM IS AVAILABLE MONDAY – FRIDAY 8.30 AM – 4.30 PM (BST). NOT AVAILABLE WEEKENDS OR UK PUBLIC HOLIDAYS
All enquiries
For all enquiries, please fill out the form below and a member of our team will get back to you as soon as possible.
We’re happy to answer your questions and ensure you have the best possible experience with Herstory Academy.
visits are permitted by appointment only
HEADQUARTERS
© Herstory Beauty Academy 2026
